Tourism and Events Resources

As Coronavirus (COVID-19) continues to evolve, the announcements and changes from Federal and State Governments continue to roll out rapidly.

We've pulled together a list of all financial support and resources available to help you. This includes links to tourism industry body websites where all tourism and events information has been collated in one place.

If there is any way we can help you at this time, please reach out to us by emailing the Tourism team on We are here to support you and will continue to keep you updated with the latest news as it comes to light.

Coronavirus Resources

Both the Queensland and Australian Government have announced financial support for small businesses who are struggling during these times, with multiple tourism industry bodies summarising the information online. We’ve put together a full list of where you can find this information, including specific tourism industry support.

To access each website, click on the hyperlinks within each bullet point. All links are correct as at 21 April 2020.

Coronavirus information relevant to the tourism industry

Support packages for businesses impacted by the Coronavirus

The Federal Government have also announced a hotline for businesses looking for help in understanding the support packages available. Call 13 28 46 for support.

Rockhampton region information.

Rockhampton Regional Council have launched a dedicated Coronavirus Hub where you can find information on Council announcements, facilities and services during this time.

General Coronavirus resources and support

General Business Resources

There are a range of online resources available to help your business during the pandemic, including tips on how to get your business ready for when Queensland and Australia are ready to take visitors again.

  • Local business support webinars: Advance Rockhampton is partnering with Australian Small Business Advisory Services (ASBAS) to deliver a webinar series aimed at helping small businesses on their digital transformation journey. Find out more >
  • Tourism Australia webinars: Tourism Australia are running weekly webinars to provide businesses with help and access to information to navigate through this crisis. Find out more >
  • ATEC webinars: Australian Tourism Export Council (ATEC) are also hosting weekly webinars. Register here >
  • 12-week online courses: Tourism Tribe and Tourism Accelerator are offering 12-week online courses to help you get your business digitally ready, and make the most of this time during the lock-down period.
  • Facebook resources: Facebook has created a guide for businesses on how to respond to the Coronavirus, including how to best represent their business online in these times. Read the guide >

Top 5 To Do's

During this lock-down period, now is the time to get on top of those to-do’s you’ve always been wanting to get to. Even better, get your business digitally ready so when visitors can travel, you are ready for those who want to get out and explore our region. We’ve put together our Top 5 Business To-Do’s during this time to help you get your business ready once the region is open to visitors again.

  1. List your business on ATDW: The Australian Tourism Data Warehouse is one of the most comprehensive digital databases for tourism data and destination information. What’s more, it’s used by over 250 online distributors to publish content and use information on their websites and booking systems. If you haven’t already, list your business on ATDW.
  2. Get your business digitally ready: Have you got your social media channels developed? Is your website up and running? Can your website take online bookings? This is the perfect time to set yourself up online. Advance Rockhampton have partnered with Australian Small Business Advisory Services (ASBAS) and are offering webinars to help you get digitally ready.
  3. Engage with your audience online: Now, more than ever, potential visitors are scrolling online while they are stuck at home, dreaming of where they might visit next. This is the perfect opportunity for you to engage with your audience online, and a simple way of doing this is posting videos of your experience on social media.
  4. Develop itineraries and deals: Once visitors can travel to the region, they will be looking for unique experiences, travel deals and itineraries that are pre-planned for them when they visit the region. Think of some unique experiences you might be able to offer and package them up into a deal – ready to promote once the travel industry is open again.
  5. Up-skill yourself: Check out one of the many online training courses or webinars available online and take the time to up-skill yourself. You may learn a thing or two on how you can boost your business. We’ve listed a few options in this email under ‘General Business Resources’ above.